About Us

What we do?

Along with experts and partners in the healthcare industry, we develop easy to-use tools to ensure that our thousands of customers throughout the island can manage their operations successfully. Our solutions also provide access to reliable information so that our customers work with the technology they need to guarantee the well-being and satisfaction of their patients. Inmediata’s main products have transformed clinical organizations through their multiple features that increase operational productivity with our expert coding system.

Who we are?

Inmediata is Services You Trust for Health. With over 15 years as the market leader, Inmediata Health Group has been at the forefront in the development of innovative and secure health information systems to reduce administrative costs and improve population health. Inmediata provides proven solutions to optimize and bring greater visibility into administrative and clinical operations. Our company has become the most trusted resource for physicians, dentists, hospitals, labs, medical schools and payers in Puerto Rico because we believe in what they do – and we are with them every step of the way!

Mission

Mission

“To maximize value for our stakeholders.”

Vision

Vision

“Create enabling technology and processes to improve population health, enhance the patient experience and lower the cost of care.”

What you get from Inmediata:

Experience

Over 15 years supporting more than 300 provider specialties

Scale

More than 10,000 customers

Availability

24/7 access using a cloud-based application

Compliance

Compliant with HIPAA, CMS and ONC requirements

Value

No costly systems & servers to purchase

Security

Industry leading security with our data safely stored in the cloud

Un-paralleled support

  • One call resolutions on 99% of all issues.
  • Direct access to a dedicated team for customer and technical support.
  • Support provided by phone, internet, chat and in person.
  • Online or onsite training.
  • No set up or implementation fees.

Leadership Team

Mark Rieger

Mark Rieger

CEO

Hank Owings

Hank Owings

GM and Senior VP

Elvis López

Elvis López

CIO

Angel Morales

Angel Morales

CFO

Ismael Stella

Ismael Stella

VP Business Development

Mireya Raue

Mireya Raue

Human Resources Director

Luis Estrada

Luis Estrada

Operations Director

Herman Monserrate

Herman Monserrate

Senior Business Architect

Inmediata Origins

Inmediata was founded in 2002 as a value-added intermediary, best known in the health industry as “Clearinghouse”.

Today, beyond being a “Clearinghouse”, is the leader in developing cost-effective process that help the health information exchange platform company.

Business Partners