Inmediata Health Group Corp. LLC provides SaaS software and solutions to medical providers, hospitals, health plans, and patients in Puerto Rico and the United States. One of the company’s core services is to transmit medical provider claims, in electronic format, to health plans. These claims include demographic information about the patient and medical services information such as procedures performed and the diagnoses of the patient. Inmediata processes approximately 85% of all medical claims in Puerto Rico and because of this is able to provide useful insights about the delivery of health care on the island.
The incidence of patients diagnosed with COVID-19 has been widely reported. The disease will have a lasting impact on healthcare in Puerto Rico and the rest of the world. To facilitate understanding and learning, Inmediata has chosen to share information with the public related to the remote access of healthcare, otherwise known as telemedicine. To understand this better, there are five key dates and actions by regulators, described below, that were intended to promote telemedicine. Beginning in March 2020, these dates either triggered or supported the transition to providing telemedicine.
Inmediata is offering insight into how these regulatory changes have accelerated the adoption of telemedicine services. When the first social distancing decree from the Government of Puerto Rico was issued on March 16, 2020, there was a rapid decline in elective and non-emergent services. Especially hard hit were dentists with visits dropping to less than 10% of normal. With the new regulations allowing medical providers to bill for telemedicine services, our data indicates that access to non-emergent services has increased.
We hope this information will help our community to better understand the new normal as we remain safe. Further, we hope the contribution of information will improve the patient experience, improve outcomes, and will reduce the overall cost of healthcare.
Disclaimer: Information on this website is provided for information purposes only. Great care has been taken to maintain the accuracy of the information provided on this website. However, Inmediata Health Group, LLC, and its employees are not responsible for errors or any untoward consequences arising from your use of this information.